Privacy policy


Effective Date: 7 March 2026

At MerrowHairStudio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with us.

Information We Collect

We may collect the following types of information:

  • Personal information such as your name, email address, phone number, billing address, and shipping address
  • Payment information needed to process your order (payment details are typically handled securely by third-party payment providers)
  • Order information including the products you purchase and transaction details
  • Technical information such as your IP address, browser type, device information, and website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your purchase, shipping, or customer service requests
  • Improve our website, products, and customer experience
  • Send updates, promotions, or marketing emails if you have chosen to receive them
  • Prevent fraudulent transactions and protect our business

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our business, such as:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Marketing and email service providers
  • Legal or regulatory authorities when required by law

Cookies and Website Data

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and support site functionality. You can control cookie settings through your browser.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

Request access to the personal information we hold about you

  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To make a privacy-related request, please contact us using the contact information below.

Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those third parties.

Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact MerrowHairStudio 

Business Address: CJXCL@OUTLOOK.SG